Closed
Unsafe and deteriorating pavement surfaces with repeated failed patch repairs and trip hazards
Sent to Gloucestershire County Council 1 minute later. FixMyStreet ref: 9445295.
Pavement along Clarence Road near the Holst Victorian House Museum / junction area shown on the map pin. The footway surface is heavily deteriorated with widespread cracking, uneven surfacing, failed patch repairs and inconsistent reinstatement materials across an extended section of pavement. There are multiple areas where asphalt patching appears to have broken down or deteriorated around existing paving slabs, creating uneven walking surfaces and potential trip hazards, particularly in wet conditions. The issue appears longstanding rather than isolated, with repeated patch-over-patch repairs visible across the route. Surface condition is poor for pedestrians, wheelchair users, pushchairs and those with mobility impairments. I have photographs and video evidence showing the condition and extent of the deterioration.
Updates
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Thank you for reporting this issue. It has now been logged.
Should the issue pose an immediate danger to public safety such as:-
•Objects on the highway network (i.e. a fallen tree)
•Faulty temporary or permanent traffic lights (i.e. stuck on red)
•Exposed cables
•Multiple street lighting faults
•Flooded roads
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Highways Customer Services Team Gloucestershire Highways -
This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
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An inspection of this issue has been carried out.
It does not currently meet our criteria for an urgent repair but we will monitor the issue in our routine inspections.
We would appreciate it if you could let us know if the situation deteriorates unexpectedly.
You can find out more about our planned maintenance works at gloucestershire.gov.uk/highways.
For detailed information about council inspections and repairs, that are carried out within national guidelines, please see the Highway Safety Inspection Policy by visiting www.gloucestershire.gov.uk/highways/plans-policies-procedures-and-manuals/highways-policy-and-guidance-documents.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
Further to my earlier report and correspondence, I note that “Uneven Footway” warning signage has now been installed at the location.
I have attached further photographs taken this morning showing:
Extensive patch-style asphalt reinstatement, uneven surface transitions, visible cracking and deterioration, and the broader visual impact within this prominent Regency/conservation streetscape.
The installation of warning signage would appear to acknowledge that the current condition presents a recognised pedestrian safety concern requiring formal warning measures.
Please can you confirm:
Whether the location has now been formally inspected or categorised for remedial works; whether the present reinstatement approach is considered compliant with Gloucestershire County Council standards and conservation/public realm expectations for this part of Cheltenham; and the anticipated timetable for any permanent remediation works.
For completeness, please also confirm whether the warning signage has been installed by Gloucestershire County Council, its contractor, or a statutory undertaker.
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This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
-
This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways
If the issue is still ongoing, you can make a new report in the same location.