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Uneven surface on walkway into shopping centre

Reported via mobile in the Other damage to pavement i.e. cobbles, raised mound/surface category anonymously at 09:58, Tuesday 12 May 2026

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 9438757.

The surface of the walkway entering Five Valleys shopping centre is very patchy and uneven, with dips and raised areas of tarmac amongst the tiling (near Rough Hands coffee, phone shop, nail bar etc). I caught my toe, rolled and broke my ankle on this. Needs resurfacing to make even urgently.

Updates

  • Thank you for reporting this issue. It has now been logged.

    Should the issue pose an immediate danger to public safety such as:-
    •Objects on the highway network (i.e. a fallen tree)
    •Faulty temporary or permanent traffic lights (i.e. stuck on red)
    •Exposed cables
    •Multiple street lighting faults
    •Flooded roads
    •Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.

    We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
    Highways Customer Services Team Gloucestershire Highways

    Posted by Gloucestershire County Council at 09:58, Tuesday 12 May 2026

  • This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Closed

    Posted by Gloucestershire County Council at 12:05, Wednesday 10 June 2026

If the issue is still ongoing, you can make a new report in the same location.