Extreme damage by Open Reach operators
Reported via iOS in the The drain is damaged category by Alick Miskin at 18:20, Tuesday 20 January 2026
Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 8730734.
The verge has been destroyed by heavy vehicles from Open Reach causing renewed flooding. I discussed this with staff there and they agreed they would rectify the damage and replant the grass verge once they’ve completed their works. Can you hold them to this commitment?
Updates
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Thank you for reporting a drainage or flooding issue.
We will investigate the issue. If additional clearance work is needed, the local highways team will prioritise the most urgent reports. Where possible, maintenance tasks will be grouped together in a schedule for efficiency.
Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.
Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance
If your property is at risk of flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide
If you are driving: please never ignore road closures or enter flood water. This could put you or others in danger and invalidate your insurance.
We will provide updates about this report. Thank you again for taking the time to report this issue.
Highways Customer Services Team,
Gloucestershire HighwaysPosted by Gloucestershire County Council at 18:20, Tuesday 20 January 2026
