Fixed
Drain is not blocked but pipe falls the wrong way causing surface water not to drain away
Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 8167446.
The drain at the top of Greystones drive does not fall at correct levels and therefore the surface water does not drain away. The water builds up on the road and flows down the drive of Empire villas next door and into our garden causing severe flooding to our property. This has been happening for approx 2 years since the old garage was knocked down and new houses (Empire villas) were built. We have had drains cleared out but didnt make a difference. Videos of the damage to our property are available if required. Surface water is also a problem from the houses on opposite side of Bowl Hill running on to the road.The vast amount of water does not run down our drive (Greystones) but comes from the drive next door which does not have any drain at the bottom and therefore ends up in our property.
Updates
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Thank you for reporting a drainage or flooding issue.
We will investigate the issue. If additional clearance work is needed, the local highways team will prioritise the most urgent reports. Where possible, maintenance tasks will be grouped together in a schedule for efficiency.
Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.
Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance
If your property is at risk of flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide
If you are driving: please never ignore road closures or enter flood water. This could put you or others in danger and invalidate your insurance.
We will provide updates about this report. Thank you again for taking the time to report this issue.
Highways Customer Services Team,
Gloucestershire Highways -
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I am pleased to inform you this drainage issue has been resolved.
Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance
Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.
If you are concerned about flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide
Thank you,
Highways Customer Services Team,
Gloucestershire Highways
If the issue is still ongoing, you can make a new report in the same location.