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Other damage to pavement i.e. cobbles, raised mound/surface problem

Reported in the Other damage to pavement i.e. cobbles, raised mound/surface category by Gloucestershire County Council at 15:14, Friday 2 May 2025

FixMyStreet ref: 7528283.

Two Rivers Housing are responsible for ground maintenance in Hazel Road, GL17 9EP, but they say they are NOT responsible for the grass area outside [THE LOCATION] and around the corner into West Avenue. Can you advise who is responsible for grass cutting and pavement repair in this location please. The grassed pavement area is a serious trip hazard as my mother in law is disabled as is [NEIGHBOUR], thanks.
Reference: N/A

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 11:43, Tuesday 6 May 2025

  • State changed to: Open

    Updated by Gloucestershire County Council at 15:55, Wednesday 7 May 2025

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 16:03, Wednesday 7 May 2025

  • This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Closed

    Posted by Gloucestershire County Council at 08:47, Thursday 8 May 2025

  • If the issue is still ongoing, you can make a new report in the same location.