Closed
Noisy manhole outside our 241 London Road home in cheltenham
Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 6573790.
Dear Highways,
This noisy manhole cover and frame outside our 241 London Road home has been repaired again by Severn Trent last month and failed within days. In fact this last repair has made it worse. it’s a disgrace and not fair on all of us who live near it.
Four years, four failed Severn Trent repairs and the saga still goes on.
They are not carrying out the repair correctly and I keep telling them the frame must be properly sat on engineer bricks and then concrete hauching around the frame, before covering with Tarmac.
Can you please liaise with Severn Trent and ensure the next repair is carried out properly asap.
Updates
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Thank you for reporting this issue. It has now been logged.
Should the issue pose an immediate danger to public safety such as:-
•Objects on the highway network (i.e. a fallen tree)
•Faulty temporary or permanent traffic lights (i.e. stuck on red)
•Exposed cables
•Multiple street lighting faults
•Flooded roads
•Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
Highways Customer Services Team Gloucestershire Highways -
This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways
If the issue is still ongoing, you can make a new report in the same location.