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Road drain blocked causing significant amount of water to run down road and subsequently flooding the driveway of our property (6 Southall Terrace). Issue has been present for some time however damage is now bearing caused to our property as a result and we feel it therefore needs to be rectified.

Reported via mobile in the The drain is blocked category anonymously at 07:40, Wednesday 9 October 2024

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 6568988.

Left hand side of Southall terrace in verge approx 1/3 of the way up the road.

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Updates

  • Thank you for reporting a drainage or flooding issue.

    We will investigate the issue. If additional clearance work is needed, the local highways team will prioritise the most urgent reports. Where possible, maintenance tasks will be grouped together in a schedule for efficiency.

    Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.

    Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance

    If your property is at risk of flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide

    If you are driving: please never ignore road closures or enter flood water. This could put you or others in danger and invalidate your insurance.

    We will provide updates about this report. Thank you again for taking the time to report this issue.

    Highways Customer Services Team,
    Gloucestershire Highways

    Posted by Gloucestershire County Council at 07:40, Wednesday 9 October 2024

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 08:53, Wednesday 9 October 2024

  • State changed to: Action scheduled

    Updated by Gloucestershire County Council at 10:44, Friday 1 November 2024

  • I am pleased to inform you this drainage issue has been resolved.

    Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance

    Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.

    If you are concerned about flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Fixed

    Posted by Gloucestershire County Council at 11:22, Wednesday 6 November 2024

If the issue is still ongoing, you can make a new report in the same location.