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Road needs refilling and resurfacing as water is collecting outside my gate

Reported via desktop in the A pothole in road category anonymously at 17:32, Wednesday 2 October 2024

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 6544054.

The problem is right outside my gate. Water collects there instead of flowing to the opposite side of the road and draining away. I have been soaked by passing cars as I leave my house, as has my 80 year old mother and friends aswell. We have to carefully time our exit from our property The issue is also causing a build up of mud that collects outside my gate.

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Updates

  • Thank you for reporting a pothole.

    First, a safety inspector will visit the location to assess whether a repair needs to be completed and plan the work needed. Works are prioritised based on the urgency of the situation. The council aim to repair all significant potholes (more than 4cm deep and 30cm wide) within 28 days.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    We will provide updates about this report.

    On our website you can read about five key actions we’re taking to strengthen the county’s roads. Visit www.gloucestershire.gov.uk/highways/roads/potholes to find out more.

    Thank you again for taking the time to report this issue.

    Highways Customer Services Team,
    Gloucestershire Highways

    Posted by Gloucestershire County Council at 17:32, Wednesday 2 October 2024

  • This pothole report has now been passed to the Safety Inspection Team for assessment.

    A safety inspector will make an assessment of the work needed and they will consider a number of factors, including the flow of traffic and the size of the pothole.

    If repair work is required, the pothole will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible. We aim to complete the repair work within 28 days.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the outcome of the safety inspection will be provided.

    On our website you can read about five key actions we’re taking to strengthen the county’s roads by visiting www.gloucestershire.gov.uk/highways/roads/potholes.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 10:32, Thursday 3 October 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 13:44, Monday 7 October 2024

  • This pothole report has now been passed to the Safety Inspection Team for assessment.

    A safety inspector will make an assessment of the work needed and they will consider a number of factors, including the flow of traffic and the size of the pothole.

    If repair work is required, the pothole will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible. We aim to complete the repair work within 28 days.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the outcome of the safety inspection will be provided.

    On our website you can read about five key actions we’re taking to strengthen the county’s roads by visiting www.gloucestershire.gov.uk/highways/roads/potholes.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 09:05, Tuesday 8 October 2024

  • This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Closed

    Posted by Gloucestershire County Council at 10:12, Friday 11 October 2024

If the issue is still ongoing, you can make a new report in the same location.