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A pothole in road problem

Reported in the A pothole in road category by Gloucestershire County Council at 13:55, Tuesday 1 October 2024

FixMyStreet ref: 6541251.

On 04.09.24 approx. 10.45 I rode my pushbike in Salisbury Av, Cheltenham signalled with r hand looked over r shoulder to turn into Canterbury Walk. My front tyre hit pothole. I was catapulted onto pavement. Waiting for Ambulance Highways crew arrived painted white line around hole. I have 2 cheek fractures, 5 rib fractures, metacarpal injury, various soft tissue injuries Fortunately I was wearing a new helmet. Compensation please.
Reference: N/A

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Updates

  • This pothole report has now been passed to the Safety Inspection Team for assessment.

    A safety inspector will make an assessment of the work needed and they will consider a number of factors, including the flow of traffic and the size of the pothole.

    If repair work is required, the pothole will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible. We aim to complete the repair work within 28 days.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the outcome of the safety inspection will be provided.

    On our website you can read about five key actions we’re taking to strengthen the county’s roads by visiting www.gloucestershire.gov.uk/highways/roads/potholes.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 09:02, Wednesday 2 October 2024

  • Work to repair this pothole has been planned. Work is usually completed within 28 days or sooner.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    We will let you know when the work is complete.

    On our website you can read about five key actions we’re taking to strengthen the county’s roads by visiting www.gloucestershire.gov.uk/highways/roads/potholes

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Action scheduled

    Posted by Gloucestershire County Council at 09:34, Wednesday 2 October 2024

  • I am pleased to inform you this pothole has been repaired.

    Gloucestershire County Council is responsible for almost 6,000km of roads and each one is routinely inspected (on a monthly, quarterly or annual basis, depending on the type of road). Issues can develop quickly in between these inspections and residents help by reporting problems online.

    Our longer term plans to improve road conditions include patching, resurfacing and maintenance works, information can be found online at www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Fixed

    Posted by Gloucestershire County Council at 15:36, Monday 28 October 2024

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