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Loose/rattling cover/ironwork problem

Reported via Open311 in the Loose/rattling cover/ironwork category by Gloucestershire County Council at 15:56, Tuesday 1 October 2024

FixMyStreet ref: 6539084.

Residents measured the rate of rainfall and found on Friday they were 10 centimetres from their property flooding. They were incredibly anxious and couldn’t sleep from the panic of it, and flooding is often recurrent along the length of Townsend Street and at their section of Swindon Road. The drains on the roadway are often blocked with overgrowth rather than leaves since there are no trees on their street. Please could you look into their situation as a matter of urgency and feed back to me how things go? Thank you so much!

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Updates

  • Thank you for reporting this issue. It has now been logged.

    Should the issue pose an immediate danger to public safety such as:-
    •Objects on the highway network (i.e. a fallen tree)
    •Faulty temporary or permanent traffic lights (i.e. stuck on red)
    •Exposed cables
    •Multiple street lighting faults
    •Flooded roads
    •Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.

    We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
    Highways Customer Services Team Gloucestershire Highways

    Posted by Gloucestershire County Council at 15:56, Tuesday 1 October 2024

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 15:56, Tuesday 1 October 2024

  • This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Closed

    Posted by Gloucestershire County Council at 09:09, Wednesday 2 October 2024

If the issue is still ongoing, you can make a new report in the same location.