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Drain is very very slow

Reported via desktop in the No rain in 24 hours - water has increased or remained the same category anonymously at 16:15, Monday 9 September 2024

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 6453903.

Due to the road camber from up the hill (Chesterton) the water crosses the main road and come down on to Querns Lane. The drain out side Sydney Free Saddlers cannot cope with the volume of water and thus the car park floods, has lead in the last two years, to houses flooding costing 10’s of thousands of pounds of damages to houses and property. The problem has reoccurred several times in the last 2 years as the drain is not properly maintained and cleaned out. There are trees around that fill up the drain with debris. I have highlighted this to highways previously. Owner live in fear of flooding, and live with sandbags at their front doors.

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Updates

  • Thank you for reporting a drainage or flooding issue.

    We will investigate the issue. If additional clearance work is needed, the local highways team will prioritise the most urgent reports. Where possible, maintenance tasks will be grouped together in a schedule for efficiency.

    Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.

    Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance

    If your property is at risk of flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide

    If you are driving: please never ignore road closures or enter flood water. This could put you or others in danger and invalidate your insurance.

    We will provide updates about this report. Thank you again for taking the time to report this issue.

    Highways Customer Services Team,
    Gloucestershire Highways

    Posted by Gloucestershire County Council at 16:15, Monday 9 September 2024

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 14:36, Tuesday 10 September 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 08:43, Thursday 19 September 2024