Loose/rattling cover/ironwork problem
Reported via Open311 in the Loose/rattling cover/ironwork category by Gloucestershire County Council at 16:05, Wednesday 14 August 2024
FixMyStreet ref: 6356573.
I have received an email from Cllr Caroline Courtenay as below Hello Mr Bird I’ve heard back from the County Council and they have asked if you could please pass on a contact number and your address or the location of the problem so that they can send an Area Highways Representative round to inspect the issue. I can share your email address with them as well, if you don’t mind, so they can then contact you directly. Regards Cllr Caroline Courtney Liberal Democrat City Councillor for Tuffley The address is 13,Hillborough Rd Tuffley and the problem is water flowing constantly through the front garden wall on the right hand side. We have been living at the address for 29 years and this flow has never been like this in that time. The water has killed off a tree and also the hedge. We are not sure if this water is coming from the Stroud Rd roadway drains as Severn Trent inspector told us that it is not tap water but clean water….we are very confused. Also the water is running across the pavement and if it occurs over winter it will freeze and could result in an accident. I have been asked to contact your good selves to see if you have any idea. My phone number is 01452 546487 Many thanks Kind regards Louis Bird
Updates
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Thank you for reporting this issue. It has now been logged.
Should the issue pose an immediate danger to public safety such as:-
•Objects on the highway network (i.e. a fallen tree)
•Faulty temporary or permanent traffic lights (i.e. stuck on red)
•Exposed cables
•Multiple street lighting faults
•Flooded roads
•Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
Highways Customer Services Team Gloucestershire HighwaysPosted by Gloucestershire County Council at 16:05, Wednesday 14 August 2024
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This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire HighwaysState changed to: Investigating
Posted by Gloucestershire County Council at 16:05, Wednesday 14 August 2024
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State changed to: Open
Updated by Gloucestershire County Council at 12:10, Wednesday 28 August 2024