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Gate is damaged/missing/locked problem

Reported via Open311 in the Gate is damaged/missing/locked category by Gloucestershire County Council at 13:07, Friday 2 August 2024

FixMyStreet ref: 6308087.

02/08/24 email rcvd -
The fix my street system doesn't recognise the location where there's a broken gate as a PROW. Here's the W3W -
///horseshoe.forensic.limelight

Please could you arrange maintenance.

Thank you.

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Updates

  • Thank you for reporting this issue. It has now been logged.

    Should the issue pose an immediate danger to public safety such as:-
    •Objects on the highway network (i.e. a fallen tree)
    •Faulty temporary or permanent traffic lights (i.e. stuck on red)
    •Exposed cables
    •Multiple street lighting faults
    •Flooded roads
    •Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.

    We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
    Highways Customer Services Team Gloucestershire Highways

    Posted by Gloucestershire County Council at 13:07, Friday 2 August 2024

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 13:17, Friday 2 August 2024

  • Work to repair this issue has been planned and will take place as soon as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    We will let you know when the work is complete.

    On our website you can find out how Gloucestershire County Council is investing to improve the county's streets by visiting www.gloucestershire.gov.uk/highways

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Action scheduled

    Posted by Gloucestershire County Council at 15:44, Monday 19 August 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 09:42, Friday 23 August 2024