Closed
Loose/rattling cover/ironwork problem
FixMyStreet ref: 6280530.
Email received 26/07/2024 - copy attached. Highways have jetted a drain at the location - the distance is approximately 5 metres. Since then, during adverse weather, the customer is experiencing flooding to a wall at the rear of their property as well an Annex (also at the rear of the property). Highways have recommended that the customer speak to a contractor in order to deploy a camera into the drain to determine if the damage, which is causing the flooding, is located in the residential boundary or the authority boundary. This will help determine who's responsibility it is to resolve the problem. The survey has now been completed and the customer states evidence suggests that the damage was caused by the drain jetting. They ask that Highways take remedial action as soon as possible.
Updates
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Thank you for reporting this issue. It has now been logged.
Should the issue pose an immediate danger to public safety such as:-
•Objects on the highway network (i.e. a fallen tree)
•Faulty temporary or permanent traffic lights (i.e. stuck on red)
•Exposed cables
•Multiple street lighting faults
•Flooded roads
•Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
Highways Customer Services Team Gloucestershire Highways -
This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways
If the issue is still ongoing, you can make a new report in the same location.