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A pothole in road problem

Reported via Open311 in the A pothole in road category by Gloucestershire County Council at 13:30, Thursday 16 May 2024

FixMyStreet ref: 5997261.

Hatfield Road Potholes - Please see attached email trail

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  • This pothole report has now been passed to the Safety Inspection Team for assessment.

    A safety inspector will make an assessment of the work needed and they will consider a number of factors, including the flow of traffic and the size of the pothole.

    If repair work is required, the pothole will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible. We aim to complete the repair work within 28 days.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the outcome of the safety inspection will be provided.

    On our website you can read about five key actions we’re taking to strengthen the county’s roads by visiting

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 09:25, Monday 20 May 2024

  • An inspection of this pothole has been carried out.

    While it does not meet our criteria for an urgent repair, it will continue to be monitored in routine road inspections. We would appreciate it if you could let us know if the situation deteriorates unexpectedly.

    You can find out more by visiting

    Information about the council's planned patching, resurfacing and maintenance works can be found online at

    For detailed information about council inspections and repairs, that are carried out within national guidelines, please see the Highway Safety Inspection Policy by visiting

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: No further action

    Posted by Gloucestershire County Council at 14:13, Monday 20 May 2024

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