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These steps were supposed to have been repaired under ref number 5550285. However, the contractor has used thicker paving slabs. These are raised about half an inch. Surely this cannot be an acceptable repair/up to specification because they have created an obvious trip hazard. Please revisit this and make a acceptable safe repair.
Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 5607073.
These are steps leading down from High Furlong to Elstub Lane.
Updates
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Thank you for reporting this issue. It has now been logged.
Should the issue pose an immediate danger to public safety such as:-
•Objects on the highway network (i.e. a fallen tree)
•Faulty temporary or permanent traffic lights (i.e. stuck on red)
•Exposed cables
•Multiple street lighting faults
•Flooded roads
•Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
Highways Customer Services Team Gloucestershire Highways -
This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
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This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
An inspection of this issue has been carried out.
It does not currently meet our criteria for an urgent repair but we will monitor the issue in our routine inspections.
We would appreciate it if you could let us know if the situation deteriorates unexpectedly.
You can find out more about our planned maintenance works at gloucestershire.gov.uk/highways.
For detailed information about council inspections and repairs, that are carried out within national guidelines, please see the Highway Safety Inspection Policy by visiting www.gloucestershire.gov.uk/highways/plans-policies-procedures-and-manuals/highways-policy-and-guidance-documents.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways
If the issue is still ongoing, you can make a new report in the same location.