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Damaged pedestrian safety rail

Reported via mobile in the Sustained damage category anonymously at 14:19, Fri 17 November 2023

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 5224176.

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It’s been like this for 3 months now! This needs replacing please. Outside 18 Overbrook Road, Hardwicke

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Updates

  • Thank you for reporting this issue. It has now been logged.

    Should the issue pose an immediate danger to public safety such as:-
    •Objects on the highway network (i.e. a fallen tree)
    •Faulty temporary or permanent traffic lights (i.e. stuck on red)
    •Exposed cables
    •Multiple street lighting faults
    •Flooded roads
    •Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.

    We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
    Highways Customer Services Team Gloucestershire Highways

    Posted by Gloucestershire County Council at 14:19, Fri 17 November 2023

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 16:27, Fri 17 November 2023

  • State changed to: Open

    Updated by Gloucestershire County Council at 17:29, Fri 17 November 2023

  • Work to repair this issue has been planned and will take place as soon as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    We will let you know when the work is complete.

    On our website you can find out how Gloucestershire County Council is investing to improve the county's streets by visiting www.gloucestershire.gov.uk/highways

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Action scheduled

    Posted by Gloucestershire County Council at 07:27, Tue 6 February 2024

  • I am pleased to inform you this issue has now been repaired. Thank you again for bringing it to our attention.

    Gloucestershire County Council is responsible for almost 6,000km of roads and each one is routinely inspected. However, issues can develop quickly and residents can help by reporting problems online.

    On our website you can find out how Gloucestershire County Council is investing to improve the county's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Fixed

    Posted by Gloucestershire County Council at 16:03, Tue 20 February 2024

If the issue is still ongoing, you can make a new report in the same location.